Licensing FAQ

Q: I would like to use .netCHARTING for a single web site but the application is being developed on another site / server / workstation.  Will we need to purchase additional licenses?

A: No, you  need only purchase a license for each production web site or production web server you wish to use the product on.  Each license includes a free development license which allows you to use the product (branded not for production use) on any number of development systems.

 

Q: I have noticed a slight change in the rendered chart image scaling between licensed and unlicensed cases due to the footer.  Can this be corrected?

A: Yes.  The dimensions of the final chart image will always be exactly what you provide (in pixels) however when the footer is removed the actual chart elements within the image can increase in size.  If you would like the charts to draw in actual size as if the license was applied for your development environment you can set the Chart.OverLapFooter property to true.

 

Q: Can I upgrade a website license to a server license at a later time?

 

A: Yes you can move from a single web site license to a full web server license for the difference in price between what you paid for the web site license and the current web server license price.

 

 

Q: If we purchase a single web site license will the license work on sub domains of our current domain? i.e SubDomain.Domain.Com?

A: No, the license is domain specific and will work for YourDomain.com and www.YourDomain.com.  A separate sub domain would require another web site license.  Alternatively, we have a server license available which enables you to use the product on any number of sites / url's for one physical server.

 

Q: We wish to use .netCHARTING in an intranet environment, which license is appropriate?

A: For an intranet environment if you have a valid domain such as intranet.yourdomain.com you can use a single web site license.  For intranets where your users access your site through a server name, IP or other means or where you have multiple sites or different names a server license would be required.

 

Q: I installed my license but the chart is still branded 'not for production use'.

See the License Installation Troubleshooter.