.netCHARTING v9.0 Documentation Send comments on this topic.
Support

Glossary Item Box

Support

Customer satisfaction is of the utmost importance to the .netCHARTING team. It drives development to create the richest possible solutions and compels customer service to pass on their knowledge and experience in the clearest, most effective way.

If you have any sales questions please contact info@dotnetcharting.com

If you have any order or licensing questions please contact orders@dotnetcharting.com

At .netCHARTING we stand behind the quality of our products and support with a total customer satisfaction program including:

If you have any technical questions please contact support@dotnetcharting.com

Before contacting support

In order to provide the best support possible please review the following information before contacting support.

License installation support:
Please review the license installation trouble shooter.

Clients:
Please include your order number (also known as your orderid) within the subject of the email.

If  no chart is rendered on your page:
Set Chart.Debug = true to see the specific error or reason your chart was not generated.

Help resources:
There are several help resources available with the downloadable bundle.

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