Upgrade Policy and Information


Current Upgrade Policy:

With the release of .netCHARTING 5.x we have introduced a new subscription offering which includes 1 year of major and minor upgrades along with a year of priority email support.

If you wish to upgrade to the current version you can do so by purchasing a subscription from https://www.dotnetcharting.com/store/upgrade.aspx 

If you let your subscription lapse you are still free to use the last version released while your subscription was still active.  To continue to have access to new versions (major or minor) along with priorty email support a new subscription would be required.

If your license for a previous version of .netCHARTING was purchased within 90 days of a new release, you are eligible for a free upgrade to that version.  To obtain your upgrade email orders@dotnetcharting.com with your original orderid to request your upgrade.

The previous upgrade policy remains in effect for licenses purchased before the 5.0 release:

All minor version upgrades for .netCHARTING are included at no additional charge. 

For example, if you license version 4.0 you may use 4.1, 4.2 and any other 4.x version released using your original 4.x license key.  5.0 would be a major version upgrade and would require a paid upgrade and new license key.

Upgrades may be purchased from our secure online store https://www.dotnetcharting.com/store/upgrade.aspx for a discounted upgrade price.

To learn about what is included in a new version please see http://www.dotnetcharting.com/versionhistory.aspx or download the free developer version from http://www.dotnetcharting.com/download.aspx

If your license for a previous version of .netCHARTING was purchased within 90 days of a new major version release, you are eligible for a free upgrade to that new major version.  To obtain your upgrade email orders@dotnetcharting.com with your original orderid to request your upgrade.


Posted Tuesday, March 9, 2004 by Support
http://www.dotnetcharting.com/kb/KnowledgebaseArticle10003.aspx