Chart image is a small box with a red X on the web page when viewed remotely.


SYMPTOM

Chart image is a small box with a red X on the web page when viewed remotely.

CAUSE

This happens because the temp directory path specified is a full path such as "c:/web/tempDir". When you right-click on the image > select properties, you can see the path the browser is looking for the image in. Unfortunately when a full path is specified in this way, it cannot be mapped to a web address that allows users to view the image remotely.

SOLUTION

To fix this issue, use a relative path:

TempDirectory = "images";

For more information see this tutorial.


Posted Friday, May 20, 2005 by Support
https://www.dotnetcharting.com/kb/KnowledgebaseArticle11415.aspx